Policies
Performance Financial Services Inc.
Privacy Policy
At Performance Financial Services Inc. privacy and client data security have always been of concern to us. You probably chose Performance Financial Services Inc. for its ability to offer you the wide range of products and services available through Performance Financial Services Inc. carriers. While information is essential to our ability to provide superior service and appropriate product offerings to you, we also believe your trust in our handling of that information is one of our most important assets.
Client confidentiality is of utmost importance to our business. Performance Financial Services Inc. has established a process to manage the security of your information.
We have prepared this notice to let you know what privacy means for you as a Performance Financial Services Inc. client and to help you understand what information we collect, how we protect it , and the circumstances under which we disclose it.
Information We Collect
Clients expect us to know who they are when they call us for service. We collect and use information in order to help us meet those expectations and to serve their individual needs better.
Purpose
We limit the collection and use of client information to that which we require to understand our clients’ needs, to deliver service to our clients and to administer our business.
Protecting Your Information
We safeguard, according to strict standards of security and confidentiality, any information our clients share with us. We permit only authorized employees to have access to that information. Performance Financial Services Inc. has a set of security standards that are broadly communicated and monitored.
We will not disclose client information to any outside organization unless the client has previously authorized us to do so. We do not share client information for marketing purposes.
Information We Disclose
For purposes of obtaining a service or product for our client, to the extent we are permitted or required to do so, we will exchange information about our clients with reputable sources for which the client has provided permission. We do not disclose nonpublic, personal information about our clients or former clients to anyone, except to bring them products and services available through us in which they have an interest, or as permitted or required by law.
Privacy & Complaints
Should you have any questions, concerns or complaints relating to your privacy, please contact:
Ken Mossing, President
Performance Financial Services Inc.
214-3501 8th Street East
Phone: 306-956-3838
Fax: 306-956-3141
Email: ken.mossing@performancefinancial.ca
Performance Financial values your privacy!
We will never give, lease, sell or otherwise disclose your personal information. Period! Any information you give to Performance Financial, will be held with the utmost care, and will not be used in ways to which you have not consented. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions at all about our privacy policy, please email us at ows@onewebsite.ca
Resale or Disclosure of Information to Third Parties
Performance Financial does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists.
Privacy of Our Email Lists
Individuals must affirmatively ask to join our mailing lists using the forms provided on this web site or other means expressly sanctioned by Performance Financial. We do not sell, rent, loan, trade, or lease the addresses on our list to anyone. In addition, we configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone but authorized Performance Financial staff, including other list subscribers.
Unsubscribe Policy
We strive to only send e-mail to those who want to receive it. If you would not like to receive future e-mails from us, reply to any email with UNSUBSCRIBE as the subject.
Personal Information
Any information that personally identifies you or allows us to contact you. It includes, without limitation, your full name, your email address, your home address, or your telephone number. This information is ordinarily used to individualize your experience on our website, communicate separately with you, facilitate your movements throughout our website, and to be able to selectively send you communications that may be of interest to you, either electronically or otherwise.
Generally, you can visit our website without revealing any Personal Information about yourself. The personal information collected from clients during the registration process is used to manage each client’s account (such as for billing purposes). This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.
Aggregate Information
We collect certain Aggregate Information, such as tracking the Internet address of the domains from which you visit our site and analyzing this data for trends and statistics, tracking your IP address (the number that is automatically assigned to your computer when you are using the Web), and tracking your browser type.
We use this Aggregate Information to help diagnose problems with our servers, to administer our site, and to gather broad demographic information. None of this information is connected with your personal information. Think Profits may also generate non-identifying and aggregate profiles from personal information members provide during registration (such as the total number, but not the names, of clients).
Use of IP Addresses
An IP address is a number that is automatically assigned to your computer whenever you’re surfing the Internet. Web servers automatically identify your computer by its IP address. Performance Financial and/or its affiliates may collect IP addresses for the purposes of system administration, to report aggregated information to our advertisers, and to audit the use of our website. When clients request pages from our website, our servers log the requesting clients’ IP addresses. We normally will not link IP addresses to anything personally identifiable, which means that clients’ sessions will be logged, but client identity remains anonymous to us. We can and will use IP addresses to identify a client when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, website, or any person, or where it is otherwise permitted by law.
Responses to Email Inquiries
When visitors or clients send email inquiries to Performance Financial, the return email address is used to answer the email inquiry we receive. Performance Financial does not use the return email address for any other purpose and does not share the return email address with any third party.
“Cookies” and How Performance Financial Uses Them
A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites.
Performance Financial may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks.
These cookies do not enable third parties to access any of your client information.
Most browsers are initially set up to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the site will not function if you do so. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
Links to Other Sites
Performance Financial is not responsible for the content or the privacy policies of websites to which it may link and our privacy policy does not apply to websites to which we may link.
These other sites may send their own cookies to users, collect data, or solicit personal information. These other sites are not subject to the Performance Financial privacy policy and Performance Financial is not responsible for the privacy policies for these other sites, nor for the use of any information that these sites may collect. Please keep in mind that whenever you give out Information online (for example, via message boards or chat lines), that Information can be collected and used by people you don’t know.
While Performance Financial and its affiliates strive to protect their clients information and privacy, we cannot guarantee the security of any information you disclose online, you disclose such Information at your own risk.
Data Security
Performance Financial is committed to taking reasonable measures to protect your Personal Information from theft, misuse and alteration. Although Performance Financial's security efforts are consistent with industry practices, complete privacy, confidentiality, and security are not yet possible over the Internet.
The client agrees that since the Internet is not a fully secure medium for the communication of information, and since privacy and confidentiality cannot be guaranteed, use of Performance Financial services may cause the client’s information to be accessed by, or disclosed to, other persons.
Therefore, the client agrees that Performance Financial shall not be responsible or liable for any damage that the client, or any other person, may suffer in connection with the communication of private, confidential, or sensitive information using Performance Financial services. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining the client’s information.
Where to Direct Questions About Performance Financial Privacy Policy
If you have any questions about this Privacy Policy or the practices described herein, you may contact:
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